FAQ
Answers to the questions we hear most
Everything people usually ask before ordering Sivakasi crackers from us. If your question isn’t here, get in touch.
Yes - you sign in with your phone number and a one-time code. That's what lets us tie an estimate to you, show it under My Estimates, and get back to you about it. There's no password to remember.
Browse the catalogue and add the items you want to your list, then submit it as an estimate request. We review the list and get back to you to confirm availability, final pricing and delivery before anything is dispatched. You can also send your list to us directly on WhatsApp.
An estimate is a saved list of the items you are interested in, along with indicative pricing. It is not a confirmed order. We contact you to confirm stock and the final amount, and the order is only placed once you approve it.
We arrange transport for orders across India, but not to your door. Because fireworks are classified as explosives they move through licensed carriers only, so your parcel travels as far as the nearby transport office you choose and you collect it from there. Home delivery is not offered, and transport charges are payable separately. We confirm which transport offices are reachable for you when we review your estimate.
Yes. We handle bulk and wholesale enquiries for retailers, resellers, schools, corporates and large family celebrations, with pricing that differs from retail. Use the Bulk Order page to send us your requirement and we will respond with a quotation.
We source from established Sivakasi manufacturers. Fireworks sale, transport and use in India are regulated, and local rules on which items are permitted and the hours during which they may be used vary by state and city. Please check the rules that apply where you live before ordering and before use.
Gift boxes are pre-assembled assortments that combine a mix of items - typically sparklers, ground chakkars, flower pots and similar - into a single pack. Each box lists exactly what it contains and how many of each item, so you can compare before choosing.
Keep fireworks in a closed box in a cool, dry place, away from heat, flames and electrical points, and out of reach of children. Use them outdoors in an open area, light one item at a time, never lean over an item while lighting it, and keep a bucket of water or sand nearby. Never attempt to relight an item that has failed to go off.
Yes, as long as the order has not yet been confirmed and dispatched. Your submitted estimates are listed under My Estimates once you are signed in, and you can contact us to adjust quantities or cancel before confirmation.
Send us your list or your question and we’ll get back to you.